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Bliss Paws Hassle Free Lifetime Warranty

All of Bliss Paws products are Lifetime Warranty.

Bliss Paws strive to provide customers with superior quality products and service. If, during its
lifetime, your Bliss Paws product does not function as it should due to manufacturing defect,
we will replace your product free of charge.

*Discontinued product cannot be replaced.

What is not covered by the Bliss Paws Warranty?

If your Bliss Paws product is otherwise damaged in the course of normal (or abnormal) wear
and tear, you may not qualify for our warranty replacement. Not sure if you qualify? Send a
couple pictures to info@blisspaws.com and we’ll take a look.

Warranty Policy Details

Once we receive your product and warranty form, we will evaluate the claim. If the claim
meets our guidelines, replace your product. All warranty returns must be accompanied by a
Warranty Return Form and original receipt. Products found to be defective will be replaced
at our discretion, Bliss Paws reserves the right to make all determinations as to the use of this
policy. To ship items in for warranty, we recommend you obtain a tracking number from your
carrier.

All returns must include a Warranty Return Form and original receipt or the package will be
returned to sender.

Returns & Exchanges (Retail Stores):

All refunds and exchanges must be obtained through the original place of purchase.

Return within 14 days after the purchase date.

All goods must be in un-used condition with all its original tags attached and original packaging.

Customer pays for shipping return.

You are required to provide Paypal confirmation number from Paypal for a refund. Refund will be made within 30 days.

Contact return@blisspaws.com for RMA # and address location for returns.

Things to include for return:

1)      Unused item in its original packaging

2)      Copy of Paypal receipt

3)      Original receipt

4)      RMA number provided by customer support

If purchased from a store or another online store,  please go directly to the original place purchased.

If any question regarding return policy or manufacturer defect, please contact us at return@blisspaws.com.

Customer Service:

If you are experiencing any problems or have any questions about your Bliss Paws
Product our Customer Service Department is here to help. Please feel free to email us at
info@blisspaws.com